Chatbot Pilot Implementation

BPS has experience implementing chatbot systems, that make it practical and cost effective to build applications that can read, hear, understand, and respond to user requests.  This allows organizations to quickly introduce automation into their help desk apparatus and begin realizing savings and improving the customer experience.

These solutions utilize an interactive chat application based on artificial intelligence, machine learning, and natural language processing along with interfaces to an organization's system data to deliver personalized help interactively for the most common customer issues.

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Success Stories

HHS Grants.gov Chatbot Implementation

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